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Service or Claims Questions

For service or claim questions our Optum Medical Network Service Advocates are available to answer questions on topics such as provider search, claims, prior authorizations, eligibility, and more. Please contact them at (877) 370-2845.

Hours of Operation:
Monday – Saturday, 8:00 am – 8:00 pm

Or you can contact the Optum Service Center through secure e-mail by logging into the Optum Medical Network Provider Portal on the OptumMedicalNetwork.com home page.